Job Description

Responsibilities:

Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities
Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction
Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system
Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients
Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions

Requirements:

Experience: Proven experience in a customer service role or within the travel industry
Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems
Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment
Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally
Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones
Education: High school diploma or equivalent; additional certification in travel and tourism is a plus

Benefits:

Remote Work: Enjoy the flexibility of working from home with a supportive team environment
Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives
Professional Development: Access to ongoing training and development opportunities within the travel industry
Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge

Important Notice: Please ensure to check your junk or spam folders, as sometimes emails can be filtered there. If you don’t see a response from us in your inbox within a couple of days, please check these folders and mark our emails as “Not Spam” to avoid missing any important information.

Job Tags

Remote job, Flexible hours, Afternoon shift,

Similar Jobs

Achieving True Self

Board Certified Behavior Analyst (BCBA) Job at Achieving True Self

...Achieving True Self is looking for BCBA's. Board Certified Behavior Analyst (BCBA) We believe wholeheartedly that people matter -- and that begins with our staff who are providing medically necessary, critical life-changing services to individuals and families. It...

NORY, Inc.

Maker Education Fabricator: Prototyping and Curriculum Design Job at NORY, Inc.

...nurturing Generation Alpha. You'll innovate and develop powerful, effective methods to inspire future changemakers. You will see the immediate impact of your creative work and actively collect feedback, significantly influencing hundreds of teachers and thousands of...

LHH

Welding Engineer Job at LHH

...Job Title: Welding Engineer Location: Itasca, IL Pay Rate: $35-40/Hr+OT LHH Recruitment Solutions is currently seeking a Welding Engineer to join our client's organization in the Itasca, IL area. Key Responsibilities: Program, troubleshoot, and optimize...

Radiant Systems Inc

Laboratory Technician Job at Radiant Systems Inc

...experience in research or manufacturing/engineering. Strong interpersonal and collaboration skills. Experience in a chemistry lab. Excellent verbal and written communication skills. Ability to clearly articulate information and data sharing with stakeholders....

BABYFAIR, INC

Assistant Production Manager- Apparel Job at BABYFAIR, INC

Job Title Production assistant - Children's Apparel Responsibilities: Work with overseas factories on a daily basis Understands garment construction and production process Good Organizational Skills Good communication skills Ability to work in a fast...

Admin Assistant - Work From Home Job at SeaBreeze Homes and Living, New York State

NjYwZ3FQbVRTUWhlS2ttLzZkWFZNbGdoZlE9PQ==