We are a proud equal opportunity and affirmative action employer, and we seek applicants with deep connections to the cultural communities to which our students belong. As an affirmative action employer, we actively seek and encourage applications from women, people of color, persons with disabilities, and individuals with protected veteran status.
Classification: Office Specialist
Temporary, Full-time
Position dates 12/11/2024 ? 1/31/2025
8:00 AM 4:30 PM, Monday ? Friday (Saturday, January 11 and Saturday, January 18-if needed. H ours may vary.)
Salary Range: Hourly from $20.02 to $23.76 (The salary range above may be wrong due to a Workday glitch, this is the correct range)
* Salary placement is dependent on education and experience
The vacancy is posted on-line from Wednesday, October 30th ? Monday, December 2nd, 2024.
ABOUT THE POSITION
Working with a talented team in Normandale?s Textbook Depot, you will use your exceptional customer service skills, along with basic computer skills and your superior attention to detail, to ensure our students have the books and materials they need to progress toward their educational goals. You will assist with receiving and shelving books, fulfilling web orders, and helping students with placing their web orders, along with providing customer service via email, phone and in-person to students, staff, and faculty. Normandale is currently hiring for 10 open positions.
This position will actively advance the college?s strategic goals, including to achieve equity in educational outcomes and to support a culturally responsive and service-oriented culture, through individual and departmental efforts.
Minimum Qualifications:
Communication skills (reading, writing and speaking) sufficient to understand and be understood during in-person, email/written, and phone interactions with others
Proficiency with computers, email, and Microsoft Suite Software sufficient to communicate professionally via email, navigate documents, and maintain organized electronic records
Knowledge of customer service practices and principles sufficient to identify each customer?s needs, meet quality standards for services, and evaluate customer satisfaction
Preferred Qualifications:
Web order processing experience
Organizational skills and the ability to prioritize work assignments
Attention to detail and clerical skills sufficient to receive, file, store, and review source documents, compare documents to database information, and edit, code and correct documents.
Ability to follow written and oral work direction and work independently with limited supervision in a fast-paced environment. Must be dependable, self-motivated, and able to meet strict deadlines.
Ability to work cooperatively with diverse groups, including students, administrators, faculty, staff, and vendors; experience working in higher education.
Physical Requirements
Move items weighing up to 25 pounds on a regular basis
WHY NORMANDALE
Normandale is the largest community college in the Minnesota State Colleges and Universities system, serving almost 15,000 students from diverse backgrounds, 42% of whom are students of color and nearly 25% are first-generation. We offer opportunities for individuals to grow and learn and advance all the while working for an organization that is committed to providing an inclusive and equitable space for students to learn.
The College regrets that it is unable to offer H-1B sponsorship at this time. The successful candidate, under U.S. Citizenship and Immigration Services regulations, must be available to accept work in the U.S. by the day employment begins.
An offer for this position may be contingent upon the completion of a background check.
Equal Employment Opportunity
Normandale Community College is committed to honoring human differences and cultivating inclusion of different values and ideas in employment and education opportunity. The college is committed to the principle that all individuals are to be treated with equality and dignity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, or gender expression. In addition, discrimination in employment based on familial status or membership or activity in a local commission as defined by law is prohibited.
Reasonable accommodations will be made for applicants with disabilities. If you are an individual with a disability who needs assistance, please contact Human Resources at (952) 358-8269 or jobs@normandale.edu . Please indicate what assistance is needed.
About Normandale Community College
Normandale Community College is located in Bloomington, Minnesota, which is in the southwest metropolitan region of Minneapolis/St. Paul (Twin Cities) and one of the fastest growing areas in the state. With a population of over 3.5 million, the Twin Cities is home to a variety of cultural communities and features vast arts and entertainment, athletic and family activities, a growing economy, and exceptional public schools and healthcare systems.Founded in 1968, Normandale Community College serves a student population of approximately 15,000 students annually and offers over 50 Associate degree programs.. Normandale is the largest community college in the Minnesota State Colleges and Universities system. To learn more about our strategic vision, visit
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