Job Description

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

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Hawks Cay Resort, an iconic destination resort in the Florida Keys, reopened in August 2018 following a $50 million renovation. A recipient of the prestigious AAA Four Diamond Award and a member of the Preferred Hotel Group Lifestyle Collection, this 60-acre, tropical destination boasts 177 guestrooms and 250 two
• and three-bedroom villas, a full-service marina, six restaurants, saltwater lagoon, five swimming pools, kid and teen clubs and spa.

We are looking for someone who loves to prepare coffee and stock shelves. Someone who is highly motivated, and customer focused to join our team as a Barista Attendant! The Ideal person is responsible for assisting our outlets customers in their selections of food items, drinks and other Cafe Items. This individual needs to be highly organized, and very detailed. They will be working closely with different members of our team, so they will need to be quick on your feet and have an engaging attitude.

If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

Your role:

• Maintain a great relationship with all members of the team
• Be a master of the POS system
• Be highly organized to maintain control and timeliness in closing out all guest checks
• Maintain a cash bank
• Be willing to jump in where needed to assist in delivering top service levels
• Promotes breakfast buffet, lunch, and dinner menu. Responsible for the knowledge of all menus and items offered in grab and go section. Memorize product locations throughout the store and be able to direct customers or make suggestions.
• Sets up Grab and Go section. Responsible for maintaining stock- all shelves are stocked, pantry is stocked, and prepared for each shift.
• Responsible for keeping area clean and stocked. FOH and BOH inventory. Inside area of Market Place and Outside area of Market Place.
• Receives and visually inspects guest check for any inaccuracies, then closes the check to the proper method of payment, (i.e., cash, credit card or house charge).
• Ascertains guest satisfaction; in the event of dissatisfaction, tactfully negotiates accommodation.
• Complies with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management.
• Balance house bank at the end of the shift. Retrieves and returns bank from vault to workstation and return, to ensure accountability.

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