PART TIME AND FULL TIME SCHEDULES AVAILABLE
Title: Call Center Representative
Location: San Diego
Duration : 6 months w/ possible extension or conversion
Pay rate : $20-21/hour
JOB DESCRIPTION
A top hospital system and healthcare provider in San Diego is looking for a call center representative to join their specialty call center team. This person will be working onsite in an administrative office. The representative will sit in an inbound/outbound call center environment, coordinating and scheduling patients’ medical appointments, transferring calls appropriately, and directing calls to the appropriate business unit as necessary. The incoming calls will involve handling patient inquiries and complaints. The outbound calls will be regarding account status, complaint follow-up, and appointment coordination with the appropriate department.
Responsibilities:
Daily Shift/Schedule:
Important to Note:
Required Skills and Experience:
Nice to Have Skills and Experience:
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