marsbet basiskele escort big bass bonanza sugar rush oyna gates of olympus marsbahis adresi
Call Center Representative job at Insight Global San Diego, CA, US - mintshub.com

Call Center Representative Job at Insight Global, San Diego, CA

NmFzZ29QdVZUQWhhTFVxMDZ0RFZNMVFqY0E9PQ==
  • Insight Global
  • San Diego, CA

Job Description

PART TIME AND FULL TIME SCHEDULES AVAILABLE

Title: Call Center Representative

Location: San Diego

Duration : 6 months w/ possible extension or conversion

Pay rate : $20-21/hour

JOB DESCRIPTION

A top hospital system and healthcare provider in San Diego is looking for a call center representative to join their specialty call center team. This person will be working onsite in an administrative office. The representative will sit in an inbound/outbound call center environment, coordinating and scheduling patients’ medical appointments, transferring calls appropriately, and directing calls to the appropriate business unit as necessary. The incoming calls will involve handling patient inquiries and complaints. The outbound calls will be regarding account status, complaint follow-up, and appointment coordination with the appropriate department.

Responsibilities:

  • Operating in a high volume, highly structured call center environment by constantly responding to incoming calls and placing outbound calls.
  • Coordinating patients, facilities, pertinent departments, and physicians/health care providers.
  • Determining the type of appointment requested or needed, reviewing schedules of a mix of various technicians/providers, and then making the appointment utilizing appropriate guidelines.
  • Determining if calls are urgent or emergent by listening to the member, following established guidelines, and then transferring the call to the appropriate department for immediate resolution.

Daily Shift/Schedule:

  • Monday to Friday
  • 8:30 AM - 5:00 PM PST
  • Part time schedule: Monday, Tuesday, Wednesday 9:00am - 1:00pm OR Monday, Thursday, Friday 1:00pm - 5:00pm

Important to Note:

  • While this is a contract, this is one of the top healthcare providers in the country, so this is a great opportunity to earn a long-term career with this employer.
  • This employer pays very competitively in relation to the market and provides amazing benefits to their full-time employees.
  • There is a high likelihood of extensions and even potential for permanent conversion in this role pending performance.

Required Skills and Experience:

  • High School Diploma
  • 2+ years of experience in a call center or medical scheduling environment (customer/patient facing)
  • Ability to type 40+ words per minute
  • Microsoft Office proficiency

Nice to Have Skills and Experience:

  • EHR (electronic health record) system experience, preferably Epic

Job Tags

Permanent employment, Full time, Contract work, Part time, Immediate start, Shift work, Monday to Friday,

Similar Jobs

Cypress HCM

Extrusion Operator Job at Cypress HCM

A manufacturing client is looking to hire a contractor for their extrusion team, Monday through Friday, 7 AM to 3 PM! This is a hands-on position that will require someone to run machinery through set-up and run production extrusion orders. We are looking for someone who...

Campbell County Health

OCCUPATIONAL HEALTH TECH Job at Campbell County Health

 ...Director of Safety, Health, and Development. Provides specialized services that include wellness health screenings (registration, phlebotomy, biometrics), audiograms, pulmonary function tests (PFTs), and health coaching for corporate and community wellness, on and off... 

Doughnut Plant Management Inc

Barista Job at Doughnut Plant Management Inc

 ...Artisan Bakery and Coffee Shop seeks Baristas This is a tipped position Doughnut Plant is a popular NYC brand known for its handmade and inventive doughnuts. We are the oldest gourmet doughnut brand in NYC. We are currently seeking Barista staff for all of our... 

旅悦(天津)酒店管理有限公司

Hotel Sales Manager Job at 旅悦(天津)酒店管理有限公司

Job duties: 1.Responsible for the sales of the group's hotels in various countriesThailandJapanNew Zealand especially South Korea;2.Cooperate with other countries and companies: international cooperation witching tourism industry, with tourism or content platforms... 

Osprey Life Sciences

Clinical Data Technical Analyst Job at Osprey Life Sciences

 ...involving clinical trial data and ensure seamless data flow from data input through transformation to output reports using AWS cloud computing, Matillion, Snowflake, and Tableau. Coordinate and refine clinical data processes for 3-4 ongoing trials, ensuring accuracy,... 

marsbet basiskele escort big bass bonanza sugar rush oyna gates of olympus marsbahis adresi