*** Training onsite then remote
Contract Duration - 6 Months
Location - Irvine, CA 92606 - Training onsite then remote
Max Pay - $21.45
Summary:
The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client's issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.
Job Responsibilities:
* Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
* Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
* Refer unresolved customer grievances to designated departments for further investigation.
* Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Skills:
* Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.
* Ability to work independently and manage one's time.
* Ability to accurately document and record customer/client information.
* Previous experience with computer applications, such as Microsoft Word and PowerPoint.
Education/Experience:
* High school diploma or GED preferred.
* 2-4 years customer service related experience required.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
...Responsibilities for this Position Flight Attendant US-VA-Dulles Job ID: 2025-1246 Type: Full-Time # of Openings: 1 Category: Flight Operations Dulles Overview General Dynamics is a market leader in business aviation; land and expeditionary...
...a base that has become dangerously anemic in the face of global competition. Joliets mission is to build highly automated factories to produce ships for commercial & defense customers 5x faster and at globally competitive prices. Our 3 areas of focus are:...
...Job Title: Sr. Full Stack Developer- Python, React, SQL, Azure Target Annual Salary: $130k-$135k Location Details: 100% remote but looking for local candidates as there is an onsite interview (Candidates to be local NY, NJ, VA, DC, MD, PA) Seniority Level/Target...
...dominating the legal arena, has an immediate need for a Litigation Paralegal. They offer a collaborative environment that values innovation,... ...time-sensitive documents and work effectively under tight deadlines. ~ Hybrid schedule: 3 days in-office, 2 days remote....
...Regional Health and Shore Medical Group is seeking a full-time Radiologist to lead a well-established Radiology group in Easton, MD.... ...consulting partner, designing innovative clinical programs and interventions driving value for payers and their members ~ Success in building...