Job Description

Title: Remarketing Analyst (Contract Business Analyst)

Pay Rate: $20.00/hr

Location: Detroit, MI (2-days remote/3-days onsite Hybrid Schedule)

Schedule: Mon – Fri, 8:00AM – 5:00PM EST

The Remarketing Coordinator will be responsible for performing dealer onboarding activities and SmartAuction ID processing in the Remarketing Department. Responsibilities include, but are not limited to;

• Ensuring document packages received are complete and accurate
• Processing group document packages in a timely manner
• Following onboarding processes and procedures to ensure all systems are updated accurately
• Communicating with the sales team and cross functional partners to reconcile any issues related to onboarding
• Processing User ID requests and communicating with dealer users
• Supporting account maintenance activities
• Assisting with monitoring shared mailboxes and ad hoc team projects
• Supporting and engaging in SmartAuction business unit initiatives, as necessary, to support overall product growth and process improvements

Position Qualifications:

• 1-2 years of experience in a remarketing, auto, or contract administration environment
• Strong knowledge of general PC applications, including MS Office, specifically Excel
• Strong oral and written communication skills
• Strong analytical and problem-solving skills
• Strong interpersonal skills to work effectively with others
• Strong detail orientation, organizational, and planning skills
• Experience with Salesforce preferred
• A minimum of a College Degree in Business or other relevant field, OR equivalent professional training preferred

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