Job Description
About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description:
Embark on a career at the Hilton University of Florida Conference Center, a distinctive property managed by Pyramid Global, where hospitality meets academic excellence. With 248 well-appointed guest rooms, 10 versatile meeting spaces, and 30,811 sq ft of meeting space, our hotel provides a unique workplace nestled within the vibrant atmosphere of the University of Florida. Join our team and experience a work environment that reflects the energetic spirit of the university community. At Pyramid Global, we offer comprehensive benefits, including a 401k with a company match, and recognition programs tailored to acknowledge your dedication. If you're seeking a career that blends hospitality with the dynamic atmosphere of a prestigious institution, consider joining us at the Hilton University of Florida Conference Center. Your journey towards a fulfilling career in this unique setting begins here.
Overview:
Do you have a passion for creating exceptional guest experiences and a talent for building a high-performing team?
The Hilton University of Florida Conference Center , a vibrant hospitality destination in Gainesville, FL, is seeking a dedicated and results-driven Director of Housekeeping to oversee our 248 guest rooms and 25,000 square feet of meeting space.
In this leadership role, you will be the champion of cleanliness and service excellence, responsible for creating an environment that ensures guest satisfaction and fosters team growth.
Key Responsibilities:
- Lead by Example: Uphold the highest standards of cleanliness, quality, and service across the property, ensuring compliance with Hilton Worldwide and corporate standards.
- Build a Dream Team: Recruit, interview, onboard, and develop exceptional housekeeping personnel to cultivate a positive and empowering work environment.
- Drive a Culture of Excellence: Schedule, train, motivate, and coach your team to consistently deliver outstanding guest experiences that exceed expectations.
- Ensure Operational Efficiency: Manage staff effectively, plan workloads, maintain inventory control, and monitor payroll to optimize departmental performance.
- Prioritize Safety: Enforce all safety procedures to create a secure work environment for team members and guests while addressing and reporting unsafe conditions.
- Promote Collaboration: Actively participate in departmental meetings and work closely with the General Manager and Director of Engineering to support property maintenance programs.
- Focus on Guests: Respond to guest inquiries and requests promptly and courteously, ensuring each experience reflects Hilton’s commitment to hospitality.
- Manage Performance: Conduct regular performance evaluations, provide coaching and development opportunities, and work with leadership on any necessary disciplinary actions.
Qualifications:
- A high school diploma or equivalent.
- At least three years of management experience in housekeeping or a related service industry with significant guest/client interaction.
- Strong leadership, communication, and coaching skills.
- A commitment to teamwork, empowerment, and fostering a positive work culture.
- Proactive problem-solving, attention to detail, and a focus on continuous improvement.
Job Tags
Local area, Worldwide,