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Installation Coordinator, Residential HVAC job at Standard Heating & Air Conditioning Inc Minneapolis, MN, US - mintshub.com

Installation Coordinator, Residential HVAC Job at Standard Heating & Air Conditioning Inc, Minneapolis, MN

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  • Standard Heating & Air Conditioning Inc
  • Minneapolis, MN

Job Description

Join our team as an Installation Coordinator ! This vital position is perfect for an office professional who excels in delivering top-notch customer service, both internally and externally. As the primary point of contact for the installation of in-home HVAC systems, you will play a key role in ensuring smooth and successful operations.

We offer comprehensive training, competitive pay, eight paid holidays, paid time off and parental leave, free parking, a robust benefits package to include health insurance, and exceptional retirement plan with company match.

Essential Duties and Responsibilities:

  • Coordinate and schedule HVAC installations by collaborating with customers, technicians, vendors, and subcontractors.
  • Review sales and work orders for accuracy and completion.
  • Process utility rebates.
  • Address and elevate customer concerns as needed.
  • Manage incoming calls from customers, installers, sales representatives, and others.
  • Maintain and update customer records.
  • Process payments efficiently.
  • Coordinate orders for special equipment.
  • Other duties as assigned.
  • Work hours: M-F, first shift with rotating Saturday mornings.

What We're Looking For:

  • A person with high personal integrity and passion for serving others.
  • High school diploma/GED required.
  • Minimum of 2 years of customer service-related experience.
  • Excellent verbal and written communication skills.
  • Dependable, patient, and compassionate with a strong work ethic.
  • Highly organized and initiative-taking.
  • Proficiency with Word, Excel, Outlook, and general data entry.
  • Multi-lingual skills are a plus, but not required.

About us: Standard Heating has proudly served the Twin Cities community for over 94 years! Our small business environment and open-door policy create a dynamic and engaging work environment. We value enthusiasm, a customer-centric approach, and a desire to learn and grow. If this sounds like the perfect fit for you, we encourage you to apply today!

PI19e7f870cd86-30492-35725944

Job Tags

Holiday work, For subcontractor, Rotating shift, Day shift, Saturday,

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