About ERB Enrollment Solutions:
At ERB Enrollment Solutions, we empower brokers and employers to deliver a seamless, education-driven benefits experience that enhances client reputation and employee satisfaction while significantly reducing the workload on HR teams during open enrollment. Our expertise in multi-location, 24-hour scheduling, supported by innovative technology and dedicated client success teams, makes even the most complex enrollments feel effortless.
Position Summary:
The Enrollment Specialist serves as the primary contact for clients during the enrollment process, guiding employees through their benefits selection and ensuring they understand their options. This role requires strong interpersonal skills, a consultative sales approach, and a commitment to providing high-quality client support.
Key Responsibilities:
- Conduct group and one-on-one benefits education sessions, both in-person and virtually.
- Guide clients through the enrollment process and provide clear, personalized benefits consultations.
- Answer client inquiries regarding plan options, coverage details, and eligibility requirements.
- Stay up-to-date on current benefit plans, policy changes, and regulatory requirements.
- Maintain accurate client records within the CRM system and ensure all documentation is complete.
- Collaborate with the Enrollment Outreach Representatives (EORs) to ensure scheduling efficiency.
- Support post-enrollment follow-ups to resolve any client issues and maintain satisfaction.
Qualifications:
- Active insurance license (Life & Health, Accident preferred).
- 1+ year of experience in benefits enrollment, insurance sales, or related field.
- Strong communication and interpersonal skills.
- Experience working with public sector clients or union groups is a plus.
- Proficiency in CRM systems and Microsoft Office Suite.
- Ability to work independently and thrive in a fast-paced environment.
Key Competencies:
- Client-focused and service-oriented.
- Consultative sales approach.
- Strong problem-solving skills.
- Team player with collaborative mindset.
- Ability to simplify complex insurance concepts for clients.
Compensation and Benefits:
- Competitive base salary and performance-based bonuses.
- Professional development opportunities.
- Flexible scheduling options.
- Health, dental, and vision benefits.
- Paid time off and retirement plan options.
Job Type: Full-time
Pay: $40,000.00 - $130,000.00 per year
Benefits:
Supplemental Pay:
Application Question(s):
Experience:
License/Certification:
Shift availability:
Work Location: On the road
Job Overview Bosch Berries is a pioneer in sustainable agriculture, dedicated to producing high-quality strawberries in an environmentally responsible manner. Our 30-acre controlled-environment agriculture facility represents the forefront of innovation, combining advanced...
...the entire spectrum of business, government, healthcare, education and entertainment and were currently seeking an Audio-Visual Installation Technician to join our team. What You Will Be Doing You would support AVI Systems clients directly by assisting with...
...flexible remote role? Join our team as a Virtual Chat Assistant and help deliver exceptional... ...and update records using CRM software. Work collaboratively with the support team to... ...: Work from the comfort of your home or anywhere with a reliable internet connection...
Event Staff Location: East Los Angeles, CA Department: Promotional and Brand Awareness events Are you a natural organizer with an eye for detail? Do you have a creative flair? Can you help create a festive spirit? THRIV3 Marketing, based in Los Angeles...
Your attention to detail will leave a lasting impression on patients, visitors and staff. As you maintain the cleanliness and safety of rooms, patient care areas, offices, hallways and other assigned areas, you will set the tone for a healthcare environment that seeks...