Job Description

Job Description

We are seeking a motivated and detail-oriented Mortgage Loan Processor responsible for processing conventional and government loan requests. This role requires adherence to product, underwriting, and state-specific guidelines, as well as investor requirements to ensure the timely and accurate processing of loan applications.

Responsibilities

• Maintain effective communication with all involved parties in a new loan application, including customers, brokers, correspondents, loan officers, and co-workers, to ensure a smooth and positive application experience.

• Collaborate with internal departments and external organizations to obtain necessary processing-related documentation and information, such as Verification of Employment, IRS Transcripts, title searches, appraisals, bank statements, etc.

• Notify relevant parties immediately of any irregularities or deviations from standard mortgage guidelines.

• Monitor and update credit reports, appraisals, income documentation, and all verifications to meet underwriting conditions and ensure quick resolution of any issues with underwriting.

• Perform administrative duties, including preparing and mailing commitment letters, reviewing title and homeowners insurance, sending loan suspend notices, updating loan conditions, and providing closing attorneys with additional documentation.

• Ensure compliance with all regulatory requirements and guidelines.

• Conduct analytical evaluations to determine changes required in regulatory documents.

• Adhere to the company’s risk and regulatory standards, policies, and controls in accordance with the company\'s risk appetite, escalating any risk-related issues to management.

• Promote an inclusive environment that reflects the M&T Bank brand.

• Maintain M&T Bank’s internal control standards and ensure the timely implementation of audit recommendations and regulatory actions.

• Perform additional duties as assigned by management.

Qualifications

• Associates degree with at least one year of mortgage industry experience, or two years of equivalent work experience in the mortgage industry.

• Alternatively, three years of equivalent work experience, including a minimum of one year in the mortgage industry.

• OR six months of specific M&T Bank mortgage processing experience, plus an additional 6-12 months of experience in customer service, operations, or the financial services industry.

• Proficient PC skills, with strong knowledge of spreadsheet, word processing, email, and PDF software.

Preferred Qualifications

• Strong decision-making skills based on provided information.

• Knowledge of product, investor, and compliance requirements.

• Ability to adapt to a fast-paced, ever-changing mortgage environment.

• Familiarity with new policies and procedures aimed at improving processes and workflow.

• Ability to work independently under time constraints.

• Excellent verbal and written communication skills.

• Highly organized, with the ability to multitask effectively.

• Strong attention to detail and ability to prioritize tasks.

• • Team-oriented with a strong work ethic, reliability, and dependability.

Job Tags

Similar Jobs