Job Description

GreenStar offers generous time off benefits & flexible and affordable health care options!

Purpose: To ensure the highest level of service possible to internal and external customers by providing appropriate and accurate maintenance of GreenStar's point of sale database, product data analysis services, pricing and signage accuracy, and training of staff who interact with the point of sales system. To create a hospitable environment that welcomes coworkers, customers, owners, and members of the community.

Commitment: GreenStar Co-op is committed to being an organization free from discrimination. We seek out, welcome, and celebrate people with diverse identities to participate in our community-owned cooperative business structure.

Status: Level II, Supervised by IT Director

Responsibilities:

POINT OF SALE & INVOICES

• Support POS and retail staff in item maintenance and signage
• Support the coordination & delivery of in person training of POS system (for cashiering) for new and current GreenStar employees
• Enter all new products and attribute information into the POS system in a timely manner
• Generate store standard shelf tags for new products, price changes, and sale prices meeting all timelines given.
• Periodic price scanning checks on the sales floor and invoice checking.
• Assist with audits of POS files for accuracy when assigned.
• Assist with cost and margin control projects.
• Communicate new products, pricing entries, and price updates from vendors.
• Assist with competitive price surveys.
• Integrate POS with scanning/ordering devices as needed for efficient and accurate date management.
• Participate in department inventory counts when assigned.
• Manage assignments of PLUs in POS and coordinate scale pricing accuracy per store standards and weights and measures requirements.
• Ensure weekly sales reports are generated and sent to required vendors (SPINS/SATORI)
• Generate all needed reporting from the POS as requested
• Work cooperatively with Department Managers and Finance Department to ensure accuracy with invoice coding.

CUSTOMER SERVICE

• Familiarity with co-op policies and products, take initiative to help internal and external customers with questions.
• Exceed internal and external customer expectations for service and provide a hospitable environment in daily interactions.
• Respond to staff and customer suggestions, comments and complaints or refer to appropriate management.
• Work to foster a cooperative team.

STOREWIDE & OTHER DUTIES

• Attend Human Resources training, all-staff meetings, department meetings, and Huddles to stay informed.
• Read GreenStar publications to stay informed.
• Respect and comply with storewide personnel policies.
• Describe membership benefits, and how membership investment is made.
• Adhere to scheduled shifts.
• Perform other duties as assigned.

QUALIFICATIONS AND SKILLS

• Well-organized, accurate, pays attention to detail.
• Strives for POS systems efficiency and productivity.
• Demonstrated ability to handle multiple demands.
• Regular, predictable attendance
• Good communication skills.
• Follows instructions; responds to management direction.
• Experience in database maintenance and price file imports/exports.
• Willingness and ability to learn to meet the changing requirements of the job.
• Proficient in computer data software

Compensation details: 18.2-19.2 Hourly Wage

PId4f398c2ab72-30492-35866996

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