Job Description

You Belong at Greenway

Bring your best and truest self. We celebrate what makes us different and what brings us all together. At Greenway Health, we are committed to an inclusive environment and a culture of belonging as we pursue our purpose of healthier communities, successful providers, and empowered patients. We are united in our goal to build the future of healthcare technology. Join us.

The Product Owner owns, maintains, and prioritizes the product backlog for the scrum team. They share the product vision and works closely with Product Manager, Development Lead, and Scrum Master to ensure the team delivers value to the business. They define solutions for required product features, eliciting, and documenting requirements, performing required impact/workflow analysis (use cases, user story mapping, etc.) and observing the user interface design with UX team and Product Manager. This individual is a self-starter; with the ability to identify and pursue opportunities without being provided explicit direction. Strong presentation skills, analytic skills, and a passion for improving consumer experiences using technology are essential.

Essential Duties & Responsibilities

• Accountable for the product backlog and prioritization of user stories with team members
• Partners with scrum master’s and development manager in supporting Scrum Framework
• Shares and decomposes features into non-technical user stories during story refinement with scrum team
• Develop a deep understanding of the customer and product needs
• Recognized voice of the client and product to the team
• Works closely with Product Manager to represent capabilities and features at team level
• Complete story mapping for relevant workflows that pertain to the product roadmap
• Ensures traceability between requirements to acceptance criteria in user stories
• Review of test cases against user stories acceptance criteria and traceability to requirements
• Periodically re-prioritize the backlog based on customer feedback, market changes, and business priority as communicated by the Product Manager
• Formally accepts the user stories once all acceptance criteria are met and demonstrated
• Provides inputs to product management on the product gaps, improvement areas, and customer pain points on in development projects
• Participate in defect review meetings
• Participate in idea review meetings

Education and Experience

• Bachelor’s degree in Business Administration, Marketing, Information Technology, or a related field. Equivalent industry experience may substitute for a degree.
• One (1)+ years of experience as Product Owner
• Two (2)+ years of experience in healthcare (preferred)
• Experience in working with Agile / Scrum work environment as a Product Owner: writing user stories, and following the development process through user story acceptance
• Experience executing product roadmap
• Experience with cross functional teams
• Experience systematically analyzing problems, drawing relevant conclusions, and devising appropriate courses of action

Skills, Knowledge, and Abilities

• Ability to effectively break down barriers to maintain progress on initiatives
• Diplomatic with strong negotiation and conflict resolution skills
• Adept at adjusting to changing circumstances quickly and professionally
• Able to make quick decisions when clarification or modification is needed
• Excellent oral, written, and interpersonal communication with both technical and business audiences
• Demonstrate strategic thinking by using appropriate information to diagnose problems, identify possible solutions and collaborate with impacted groups to drive decisions

Work Environment/Physical Demands

• While at work, this position is primarily a sedentary job and requires that the associate can work in an environment where they will consistently be seated for the majority of the workday
• This role requires that one can sit and regularly type on a keyboard the majority of the workday
• This position requires the ability to observe a computer screen for long periods of time to observe their own and others’ work, as well as in-coming and out-going communications via the computer and/or mobile devices
• The role necessitates the ability to listen and speak clearly to customers and other associates

Here’s what we can offer you in exchange for your amazing work: 

• Competitive pay
• Medical, dental and vision benefits
• Matching 401(k) 
• Generous paid time-off programs
• Education reimbursement
• Growth potential for your career
• Corporate discounts

At Greenway, we strive to imagine, empower, engage, and inspire. Join us!

To learn more about Greenway, take a video tour of our office, and meet our employees, visit us at  .

Disclaimer: This Job Summary indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested. Greenway Health, LLC is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, gender, national origin, sexual orientation, disability, or veteran status.

While this position is primarily remote, please note that if you reside within a 26-mile radius of our corporate office, you will be required to work in a hybrid capacity. This means you will be expected to work on-site at the corporate office for part of the week and remotely for the remainder. This hybrid arrangement is designed to foster team collaboration and engagement. Our corporate office is located at 4301 Boy Scout Blvd, Tampa, FL 33607. Please consider your proximity to this location when applying.

If you are a resident of a state that requires pay transparency, please email us at recruiting@greenwayhealth.com to receive compensation and benefits information for this role. Be sure to include the Job ID in the subject line of your email.

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