Newport Restaurant Group is a premier hospitality company known for its commitment to exceptional dining experiences and outstanding customer service. With a portfolio of diverse restaurants, we emphasize fresh, local ingredients and a passion for culinary excellence. Our team is dedicated to creating memorable moments for our guests while fostering a supportive and collaborative work environment. As we continue to expand our reach and enhance our services, we are looking for motivated individuals to join our remote support team.
Position: Remote Online Help Assistant (Entry Level)
Location: Remote (Work From Home)
Responsibilities:
- Provide friendly and efficient online support to customers through various communication channels, including email, chat, and social media.
- Assist customers with inquiries related to menu items, reservations, and special events.
- Resolve customer issues promptly and accurately, ensuring a positive experience.
- Maintain up-to-date knowledge of Newport Restaurant Group’s offerings, promotions, and policies.
- Collaborate with team members to improve service processes and customer satisfaction.
- Document customer interactions and feedback to help improve service quality and operational efficiency.
- Participate in training sessions to enhance skills and knowledge about the company and its services.
- Support administrative functions as needed, including data entry and report generation.
Requirements:
- High school diploma or equivalent; college coursework or degree is a plus.
- Excellent written and verbal communication skills.
- Strong customer service orientation with a friendly, approachable demeanor.
- Ability to multitask and manage time effectively in a remote work environment.
- Basic computer skills, including proficiency in Microsoft Office and familiarity with online communication tools.
- A reliable internet connection and a quiet workspace conducive to remote work.
- Ability to work independently and collaboratively within a team.
Benefits:
- Competitive salary based on experience and performance.
- Flexible work hours to accommodate personal schedules.
- Opportunities for professional development and growth within the company.
- Employee discounts at Newport Restaurant Group establishments.
- Access to training resources and support for skill enhancement.
- A supportive and inclusive remote work culture that values teamwork and collaboration.
If you are passionate about customer service and eager to be part of a dynamic team, we encourage you to apply for the Remote Online Help Assistant position at Newport Restaurant Group. Please submit your resume and a brief cover letter outlining your interest and relevant experience.
Join us in creating exceptional dining experiences for our guests, and be part of a team that values your contributions and growth!
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase . Free employee scheduling, time clock and hiring tools....care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for our Registered Nurse RN Psych Float Pool opening with Research Medical Center today and find out what it truly means to be a part of the HCA Healthcare team....
...Our Environmentaldivision is growing in New York State and has a immediate need for an Environmental Engineer/Geologist/Scientist in our Buffalo Office Come join our team! We are looking to build services and capabilities through the growth of our key asset...
...Senior Web Analyst The Opportunity: Contribute To The Growth Of Your Career. Help develop and drive the web analytics strategy... ...Collect, analyze, and report on data such as traffic, visitor behavior, and site performance. Monitor trends and proactively identify...
Position Summary Basic Data Entry Clerk Wanted - Work From Home 25 Words Per Minute Input We are Legitimate Work From Home Data Entry... ...jobs No dress code, work in your pj's or work in a suit - you choos Employment Type: Full-Time Salary: $ 35.00 Per Hour
...advancement and help you find your niche. Facility: Mayville Hospital Location: Mayville, ND Address: 42 6th Ave SE,... ...youre a newly graduated registered nurse or have years of experience as an RN, we want someone willing to work closely with our nursing...