Nomad Temporary Housing, a Global Corporate Relocation Company, Headquartered in San Diego with offices in Phoenix, Hong Kong, and London is looking for a Reservations Coordinator to join our growing organization.
This position is Full-time in a customer service support role.
Schedule: Monday-Friday, 8 hour shifts & 1 hour lunch. Shifts fluctuate between 5:30am PST and 6:00pm PST.
Responsibilities
- Working with established clients to provide optimal temporary housing options for relocating employees
- Provide well-written emails to clients consulting on temporary housing options
- Sourcing and managing suppliers
- Moderate amount of supply chain management
- Negotiation skills aimed to provide clients with attractive options
- Ensuring clients have arrived safely and handle any issues they have with the apartment
- Moderate data entry & phone use
- Must be able to manage 8-10 client new leads per day
- Answer incoming calls
- Provide support to our clients
- Other responsibilities, as assigned.
Qualifications
1. College Degree 2 or 4-year college degree required
2. Excellent verbal and written communication skills
3. Must be well versed in Outlook and Microsoft Word
4. 1-3 years of customer service experience
5. Must have great attention to detail. If you have this, put 'have' in the subject line when replying.
6. Strong organizational skills required
7. Ability to work autonomously and take 'ownership' of situations
8. Positive 'go-getter' attitude & Sense of Urgency are a must
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