ROLE AND RESPONSIBILITIES
- Acts as Point of Contact on all points of the breakdown process from initial call to payment of invoices
- Analyzes and Authorizes repair issues and uses discretion to determine whom to use for repairs
- Uses discretion to approve or deny what work will be completed
- Provides drivers with options to use for maintenance of break downs while on the road
- Keeps interfacing departments abreast of ongoing situation in timely manner
- Functions as liaison between driver and repair shop of driver’s choice
- Maintains honest and open dialog with the driver at all times
- Utilizes software database to locate shops that can handle the particular problem at hand
- Notifies interfacing departments of the location of the chosen shop and repairs that will need to be done
- Continually updates interfacing departments and drivers of progress/time frame
- Processes payment for services rendered through com check or accounts payable
- Ensures all records and invoices are scanned into software
- Responsible for various dispatch duties, including, but not limited to, making contact with drivers after normal working hours; ensuring critical loads and issues are given attention in a timely manner.
- Any other duties as may be assigned.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
- High School Diploma or equivalent.
- Previous maintenance and/or customer service experience preferred.
- Knowledge of trucking industry a plus.
- Knowledge of equipment and breakdown/repairs a plus.
PREFERRED SKILLS
- Must be customer oriented.
- Must have excellent communication skills.
- Must be able to work in fast paced environment.
- This position requires the ability to multi-task, make quick decisions, handle sensitive situations, and take initiative above and beyond to ensure timeliness of repairs and mobility of the truck in question.
PIb3d8641ea9ba-30492-34753950
...parts shortages or machining problems/difficulties. Packs and washes/preserves parts as needed. Performs other machining and assembly operations as needed. Performs other related duties as required. Interacts with associates from all departments....
...application. Benefits Excellent hourly pay Safe workplace Multiple shifts are offered from morning to night and no experience is needed. You will have adequate opportunity for growth Parttime...
Palmer Public School is accepting applications for 2025-26 for a Secondary Teacher with an endorsement in Business, Marketing, Info Tech or Basic Business. HS Football and HS Wrestling coaching positions are available.
...THIS JOB CAN BE FOUND ON OUR EXCLUSIVE JOB BOARD IT IS NOT A DIRECT ROLE AT AUGMENT JOBS. Job Title: Investment Banking Associate Company: Augmentjobs Industry: Investment Banking Education Requirements: Bachelors degree in Finance Business Economics...
...contribute: Under general supervision of the Director of Clinical Documentation Integrity and in some situations the supervision of the Clinical... ..., nursing and HIM coders, the Clinical Documentation Specialist (CDS) strategically facilitates and obtains appropriate and...