Job Description

The ideal candidate will exhibit high standards, excellent communication skills, and have an ability to take initiative, and prioritize daily tasks. A strong ability to take charge and meet tight deadlines will ensure your success in this multi-faceted role.

Responsibilities

• Meet and greet visitors and clients.
• Manage customer service calls and direct them to appropriate personnel.
• Manage the general customer service email and direct them to appropriate personnel.
• Prepare paperwork, documentations, reports, and mailings.
• Sort and distribute incoming mail.
• Disburse all keys, fobs, gate clickers/transponders, etc. to customers.
• Enter all incoming forms/correspondence into Enumerate Software to ensure client records are up to date.
• Notarize documents for management as needed.
• Miscellaneous data entry responsibilities.
• Manage files, record systems, office supplies, track inventory, and maintain a clean work area.
• Process rental and resale applications.
• Provide backup and assistance to the management team with other tasks as they arise.

Qualifications

• Bachelor's degree or equivalent experience
• Strong interpersonal, customer service and communication skills
• Must be an active notary
• Proficient in Microsoft Office suite
• Enumerate Software experience is a plus
• Excellent written and verbal communication skills in English.
• Must be courteous and friendly with excellent phone skills.
• Must be structured, organized, reliable, dependable and a multi-tasker.
• Must be able to handle a fast-paced office/work environment with high call and email volume.

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