Job Description

JOB TITLE: Program Coordinator

DEPARTMENT: Support Services

REPORTS TO: Director of Support Services

PROGRAM COORDINATOR SUMMARY: Responsible for developing a project plan in collaboration with the market managers and/or market/project foreman and working with the entire Pierson Wireless team to deliver projects according to the agreed-upon plan. Responsible for coordinating all aspects of the project to accomplish the necessary project tasks and requirements including coordinating with leadership to assign resources, following up on task progress, coordinating task dependencies and tracking project expenses. Reports to the Director of Support Services.

PROGRAM COORDINATOR DUTIES AND RESPONSIBILITIES:

• Be a voice in the strategic planning phase of upcoming projects.
• Assist the market manager in the execution of the management plan for assigned projects.
• Help coordinate and manage the project from inception to completion.
• Carry out daily operational tasks in an effective and timely manner.
• Facilitate communications between office and field staff.
• Track and directly report project status updates to market manager.
• Help problem-solve issues and suggest ways to improve the project.
• Organize, file, and maintain all current project documents.
• Enter information into and manage the digital project databases.
• Assist in ensuring compliance with necessary specifications.
• Help create, manage, and maintain the project budget.
• Coordinate and execute daily administrative tasks.
• Schedule and confirm deliveries to field staff.
• Help create and adhere to project timeline and calendar.
• Schedule meetings, phone calls, site visits, etc..
• Consult with and gather information from technicians, engineers, contractors, etc..
• Maintain positive vendor and client relationships.
• Ensure project adheres to a set schedule and is meeting the goals of the client.

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PROGRAM COORDINATOR BENEFITS:

• Competitive salary
• Medical, Vision, and Dental insurance - EMPLOYER pays 100% of employees' premiums
• EMPLOYER provided Short term / Long term disability, Life insurance and Accidental Death & Dismemberment after 1 year
• 401(k) retirement savings with employer match - eligible at 1 year
• Meal stipend while traveling
• Paid travel time
• Paid training/certifications
• Paid vacation
• Paid holidays

PROGRAM COORDINATOR QUALIFICATIONS:

• Bachelor's degree (B.A./B.S.) in related field or equivalent.
• Two to four years related experience or equivalent.
• Commitment to excellence and high standards.
• Demonstrated proficiency in supervising and motivating others.
• Proven leadership and business acumen skills.
• Excellent written and oral communication skills.
• Excellent presentation skills.
• Strong organizational, problem-solving, and analytical skills.
• Ability to manage priorities and workflow.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Acute attention to detail.
• Demonstrated ability to plan and organize projects.
• Ability to work independently and as a member of various teams and committees.
• Proficient on Microsoft Office Suite and Google G Suite.
• Strong interpersonal skills.
• Demonstrated ability to make successful presentations to individuals and/or groups at all levels of an organization.
• Ability to communicate effectively and persuasively in writing.
• Passion, enthusiasm, focus, creativity, and a positive outlook.
• Ability to effectively communicate with people at all levels and from various backgrounds.

PROGRAM COORDINATOR COMPETENCIES:

• Adaptability —Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Change Management —Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results
• Delegation —Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
• Ethics —Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Innovation —Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
• Judgment —Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Oral Communication —Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Planning/Organizing —Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Project Management —Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
• Written Communication —Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

PROGRAM COORDINATOR PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently required to walk
• Frequently required to sit
• Continually required to utilize hand and finger dexterity
• Occasionally required to climb, balance, bend, stoop, kneel or crawl
• Continually required to talk or hear
• Frequently utilize visual acuity to read technical information, and/or use a keyboard

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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